Effective Date: March 1, 2026
Ever Clean House (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Bloom Experience booking website at bloompromo.evercleanhouse.com.
Information We Collect
When you use our booking service, we collect:
- Contact Information: Name, email address, phone number
- Service Address: Street address, apartment/unit, city, state, ZIP code
- Booking Details: Home size, service preferences, requested date, special instructions
- Payment Information: Processed securely by Stripe — we never store your card details
- Usage Data: Page views, booking progress, device type, referral source (e.g., QR code)
How We Use Your Information
- To process and confirm your cleaning booking
- To communicate about your appointment (confirmations, reminders)
- To send booking recovery emails if you started but didn't complete a booking
- To improve our services and booking experience
- To comply with legal obligations
Payment Processing
All payments are securely processed by Stripe. We do not store credit card numbers, CVVs, or other sensitive payment data on our servers.
Data Sharing
We do not sell your personal information. We share data only with:
- Stripe — for payment processing
- Resend — for transactional email delivery
- Our cleaning team — necessary booking details to perform your service
Data Retention
We retain booking records for business and legal purposes. Incomplete booking drafts are automatically deleted after 7 days.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at support@evercleanhouse.com.
Contact
Ever Clean House
Raleigh, NC area
support@evercleanhouse.com
919-650-6649